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Gerry is an A.I. assistant. He can point you at a trade and take your details, and a person handles the work.
Towing is getting your vehicle off the road and to where it needs to go without adding new damage in the process. That covers a dead battery in a parking lot, keys locked inside, a flat you cannot change on the shoulder, or a car that will not start and has to ride a flatbed to a shop or your driveway. The work is part driving and part judgment, since hooking up the wrong way can bend a bumper or tear an oil pan.
Acadiana weather makes half the calls. Summer heat in Lafayette cooks batteries, so a battery that cranked fine in spring can die in a Broussard parking lot by July. Our rain comes hard and fast, and low spots on roads through Scott, Youngsville, and Duson flood quicker than people expect, which strands cars that drove in when the water looked shallow. During hurricane season a tow may mean moving a car ahead of a storm or pulling it out of a yard afterward, and downed limbs and soft, wet clay shoulders make the recovery slower and the footing worse. Humidity also speeds up corrosion on battery terminals and cable connections, so a slow start is worth checking before it turns into a no start.
Some of this you can handle yourself. A jump start is fair game if you have cables or a pack and you connect them in the right order, and a spare tire swap on a flat, level spot away from traffic is within reach for most people. Where you should stop is anything involving traffic, water, or a car that is off the pavement. Do not stand behind or beside a vehicle on a shoulder to work on it, do not wade into flooded roads to reach a car, and do not try to winch or drag a stuck vehicle with a chain and another truck, because that is how people get hurt and how frames get bent. If the car will not roll, steer, or come out of park, let someone with a flatbed and a winch do it.
Every question is optional. The more you answer the faster somebody can come back with a real number, and the better we can match you to the right person, but a name and a number is enough to get started.
As much detail as you feel like giving, as little as you have to. A photo helps most.
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Ratings and review counts come from Google and were pulled on 15 August 2026. Businesses are listed because they serve Lafayette, not because they paid: nobody on this page has bought their position, and we have not inspected anyone's work. Call and ask for references the same way you would anyway.
If the engine cranks slowly or only clicks and the lights are weak, a jump start will often get you running again. If nothing lights up at all, or the car starts on a jump but dies right after, the problem may be past the battery and a tow to a shop makes more sense. A roadside call can test the battery on the spot and tell you which one you are dealing with.
It depends on where you are and what else is going on, since heavy rain and storm days keep trucks busier. When you call, give your exact location and a nearby cross street or landmark, especially out toward Scott, Carencro, or Milton. That lets them send the closest truck and give you a real time instead of a guess.
Most vehicles can be opened without breaking anything using the right tools, and a lockout call is meant to do exactly that. Tell them the year, make, and model when you call, because newer cars and fobs sometimes need a different approach. If a child or a pet is locked inside in the heat, say so right away and call 911 as well.
That is recovery, not just a tow, and it takes a winch and sometimes extra time before the car can be loaded. Do not try to pull it out yourself with a chain, and do not go into moving or deep water to reach it. Wait for someone with the right equipment and let them work out the safest way to bring it up.
Gerry is an A.I. assistant. He can point you at a trade and take your details, and a person handles the work.